Privacy Policy

Information We Collect

Information You Voluntarily Provide
We collect personal information that you voluntarily submit when you interact with our website. This may occur when you create an account or user profile, register for programs, workshops, camps, events, or purchases, make a donation, complete a contact or volunteer form, or subscribe to newsletters or email communications.

The types of information you may provide include your name, email address, phone number, mailing address, payment details (processed securely through third-party providers), and any other information you choose to share.

Information We Collect Automatically
When you use our website, we may automatically collect certain information about your device and usage. This can include your IP address, browser type and operating system, referring website, pages viewed and time spent on pages, clicks and site interactions, and dates and times of access.

This information helps us understand how visitors use our website and improve functionality, performance, and user experience.

Information From Third Parties
We may receive limited information from third-party services that support our operations, such as payment processors or email platforms, when you interact with those services through our website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality, remember user preferences, and analyze website traffic and usage patterns. These tools also support analytics and reporting functions.

Cookies may be session-based or persistent. You may disable cookies through your browser settings, though some features of the website may not function properly if cookies are turned off.

How We Use Your Information

We use the information we collect to operate and maintain the website, process donations, registrations, and purchases, provide program and customer support, and communicate with you, including sending newsletters and updates when you have opted in.

We also use this information to respond to inquiries, improve our programs and services, monitor website usage, ensure security, comply with legal obligations, and prevent fraud or unauthorized activity.

How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers that support our operations, including Google Analytics for website usage tracking, Mailchimp for email communications, and NeonCRM for donations, payments, and program registrations. These providers only access the information necessary to perform their services and are governed by their own privacy policies.

We may also disclose information if required by law, to protect the rights or safety of Oxbow, our users, or others, or in connection with a merger, reorganization, or transfer of assets.

Anonymous and Aggregated Data

We may use anonymized or aggregated data that does not identify individual users for analytics, reporting, program improvement, website performance evaluation, and educational or outreach purposes. This information may be shared in aggregate form but will not personally identify users.

Email Communications and Newsletters

If you subscribe to our email communications, we may use tracking technologies such as email pixels to understand engagement, including whether emails are opened and which links are clicked. This helps us improve content and communication.

You may unsubscribe at any time using the link included in our emails or by contacting us directly.

Your Privacy Rights

You may opt out of marketing emails, request access to your personal information, request corrections or updates, or request deletion of your personal data where applicable.

To make a request, contact us at: thedirt@oxbow.org

We may retain certain information as required for legal, operational, or recordkeeping purposes.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it promptly.

Sensitive Personal Information

We ask that you do not submit sensitive personal information, including social security numbers, health information, political or religious beliefs, racial or ethnic origin, criminal background, or trade union membership.

If you voluntarily provide such information, it will be handled in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Information

For questions, concerns, or to exercise your privacy rights, please contact:

Oxbow Farm & Conservation Center
10819 Carnation-Duvall Rd NE
Carnation, WA 98014

Email: thedirt@oxbow.org
Phone: 425-788-1134